Q: What do your services cost?
Q: What is included in your quote?
A: Our standard package includes china, flatware, basic linens, service and complete clean-up. If your venue provides any of these things, that is taken into account when we develop your quote.
Q: What are the “basic linens” that you provide?
A: The basic linens are standard polyester weave, in a limited selection of colors. We provide napkins and one tablecloth per table, which would be a lap length application. The linens are either 85″ x 85″ square or 120″ x 54″ rectangular. So if your tables are round, the table cloths will hang in an irregular drape. If your tables are rectangular, and you prefer a floor length application, we can provide two tablecloths for every table, with a $5 charge for each extra tablecloth. If your tables are round, and you prefer a floor length application, you will need to rent them from an outside company. If you would like for us to arrange that for you, we will ask for a 20% commission on your rental agreement.
Q: Can I sample your food before I book?
A: Yes, you are welcome to schedule a Tasting Appointment once your custom menu is set. We will choose a few items from your menu to serve at your Tasting. Since we are exclusively a catering company, and do not operate a restaurant, it is more difficult for us to prepare the entire menu for a tasting. Our hope is that we impress you enough with the items that we do prepare, so that you are confident that the other items will be of equal quality on the day of the event.
Q: We have special dietary needs. Can you accommodate things like vegan and gluten-free requests?
A: We have a broad repertoire and can adjust our recipes to meet your needs. Make sure you let us know before we start creating a custom menu for you, and we can make sure we honor those special requests without sacrificing taste or style.
Q: What is needed to secure my booking?
A: Once we receive your deposit, we will hold the date for you, and look forward to working with you!
Q: Is my deposit refundable?
A: When you pay a deposit for an event and need to cancel, the full amount will be refunded up to 6 months prior to the event.
50% of the deposit will be refunded when cancelled 3-6 months prior to the event.
If a cancellation occurs less than 3 months before an event, no refund is given